Docs & Knowledge Center

Sound familiar?

  • "Where's the manual for this machine?"
  • "How do I fix this again?"
  • "The guy who knew this retired last month."

When knowledge lives in people's heads, it walks out the door. When it's documented, it stays.


The Problem

Procedures are scattered across shared drives, paper binders, and tribal knowledge. New technicians take forever to learn. Problems get solved repeatedly because no one documented the solution.

What OpexMX Docs & Knowledge Does

Centralizes all maintenance documentation in one searchable, accessible place.

What You Can Store

  • SOPs - Standard operating procedures
  • OEM Manuals - Manufacturer documentation
  • Troubleshooting Guides - Problem-solving procedures
  • Safety Procedures - LOTO, PPE, safety protocols
  • Training Materials - Instructional content
  • Lessons Learned - What went wrong and how to fix it

Organize for Easy Access

  • Folder structure by category
  • Tag content for search
  • Link to assets, tickets, and preventive plans
  • Access control by user role

Who Uses This?

RoleWhat They Care About
TechniciansQuick access to procedures on the floor
TrainersStandardized training materials
EngineersTroubleshooting history and solutions
AuditorsDocumented procedures and compliance

Pro Tips

  • Use consistent naming conventions
  • Tag thoroughly for search
  • Link docs to relevant assets
  • Encourage technicians to contribute
  • Review and update regularly
  • Make critical docs easily accessible

Integrations

  • Assets: Link equipment-specific procedures
  • Preventive Maintenance: Attach to task plans
  • Tickets: Reference in work orders
  • Checklists: Link to detailed procedures