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The People-First Foundation
The people-first idea: always know who is qualified for what before work is assigned.
The People-First Foundation
OpexMX starts with people, not assets. Before you can assign work, you need to know who is qualified to do it.
Why This Matters
- Qualified assignments — work only goes to techs with the right skills and active certs.
- Single source of truth — every person's training, certs, and skills live in one record.
- Audit-ready — proof of competency is one click away.
How It Connects
- Build each technician's profile.
- Log their skills and certifications.
- Smart Assignment uses that data to route work safely.
Tips
Skip this foundation and you will assign work to the wrong people. Get profiles right first; everything else compounds on them.