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Workflows & Approvals

Configurable approval flows for work orders, purchases, and changes; routing and escalation.

Workflows & Approvals

Not every action should be one click away. Configurable approval workflows in OpexMX gate work orders, purchases, and changes behind the right sign-off — so control does not depend on memory or goodwill.

What You Can Gate

  • Work orders — high-cost or high-risk jobs require a manager's nod
  • Purchases — spend above a threshold routes for approval
  • Changes — asset or procedure changes go through review

How Routing Works

  1. Define a trigger — amount, asset class, or work type
  2. Assign approvers — by role or named person
  3. Set an escalation path — what happens if no one acts in time
  4. Notify — the right people, on the right channel

Escalation

An approval that sits in someone's inbox is a bottleneck. Escalation moves it up the chain after a deadline so work does not stall.

Tips

Keep approval tiers shallow. Every extra layer adds latency without much added control — two well-chosen gates usually beat six cosmetic ones.