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Audit Trails

Immutable who/what/when, and how to use the trail in audits and investigations.

Audit Trails

An audit trail is the immutable record of who did what, and when, across OpexMX. When something goes wrong — or an auditor asks — it is the difference between an answer and a guess.

What Gets Recorded

  • Who created, edited, or closed a record
  • Exactly what changed, field by field
  • The timestamp down to the second
  • The source — web, mobile, API, or integration

Why Immutability Matters

A trail that can be edited is not a trail. OpexMX preserves the history so corrections appear as new events, not silent overwrites.

Using the Trail

  1. Investigate an incident — trace the sequence of actions
  2. Prepare for an audit — pull the history for a sample of records
  3. Resolve disputes — show what was approved and by whom

Tips

Read the trail during routine reviews, not just incidents. Familiarity makes investigations faster and reveals sloppy habits early.