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On-Hold and Cancellation
Pause or kill work cleanly with a reason.
On-Hold and Cancellation
Work does not always go to plan. On-hold and cancellation keep the record honest instead of leaving zombie work orders open.
When to Use Each
- On Hold — blocked temporarily (waiting on parts, an approval, a shutdown window)
- Cancelled — no longer needed, with a reason captured
Tips
Always record why. Patterns in on-hold reasons reveal systemic blockers worth fixing.