Case Studies
Operational Walkthrough

Polytron

Electronics Manufacturing

Semarang, Central Java, Indonesia
Plants Unified
3
Assets Tracked
100+
Production Lines
7
Part Categories
11

Indonesia's leading electronics manufacturer — AC, refrigerators, TVs, washing machines, and audio systems. Here's how OpexMX would manage maintenance across their 3 manufacturing plants — from SMT lines to refrigerant charging stations.

Plant 1
Semarang Plant
Kawasan Industri Semarang, Jawa Tengah
Full production — AC, Refrigerator, TV, Washing Machine, Audio
Plant 2
Jakarta Plant
Kawasan Industri Pulogadung, Jakarta Timur
TV & AC assembly, warehouse, QC lab
Plant 3
Surabaya Plant
Kawasan Industri Rungkut, Surabaya
R&D, pilot production, environmental testing

The Challenge

1

Managing maintenance across 3 geographically separated plants

2

Tracking 100+ production assets from site level down to individual components

3

Coordinating maintenance teams with varying skill specializations

4

Moving from paper/Excel maintenance tracking to a centralized digital system

5

Ensuring production line uptime in a high-volume consumer electronics environment

How OpexMX Handles It

Asset Hierarchy Management

Full asset hierarchy across all 3 plants — sites, areas, machines, sub-assets, and components — with NFC/QR code tagging for field identification.

Smart Work Order Assignment

Skill-based work order assignment matching technician expertise (refrigeration, electrical, mechanical, SMT) to the right task automatically.

Centralized Parts Inventory

Centralized parts inventory with 11 categories covering compressors, PCBs, motors, sensors, and consumables — with reorder level tracking across all plants.

Preventive Maintenance Scheduling

Scheduled PM programs for critical equipment including SMT lines, refrigerant charging units, and calibration of test equipment.

Root Cause & Problem Tracking

Root cause analysis with structured problem groups (compressor, refrigerant, electrical, motor drive, control system) linked to symptom tracking.

Mobile-First Field Access

Technicians access work orders, update status, and log findings from mobile devices on the production floor.

Production Lines Under Management

Production LinePlantPriority
AC ProductionSemaranghigh
Refrigerator ProductionSemaranghigh
TV / Display ProductionSemarang & Jakartacritical
Washing Machine ProductionSemaranghigh
Audio / Speaker ProductionSemaranghigh
Quality Assurance LabSemaranghigh
UtilitiesSemarangcritical
OpexMX has a good master data structure that forces good execution. The system grows with the team as our processes mature, the platform adapts instead of getting in the way.
Maintenance Manager
Manufacturing, Surabaya, Indonesia

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